Home /

FAQ

Popular Questions

How did Lifenest come out to be?

Why the hammock design?

Are the Lifenest sheets necessary?

How does it help prevent Flat Head (Plagiocephaly)?

What is Flat Head? Why haven't I heard about it earlier?

Which Lifenest is right for my baby?

The Full Size mattress (SPM006) comes with an insert. What is it for?

Could sleeping on a curved surface affect the baby's spine?

What kind of certifications do the Lifenest have?

When can I expect my Lifenest once I place my order?

What is the mattress made out of?

Orders

What if I want to change or cancel my order?

Where can I find your products?

Shipping

When will my order be shipped?

What's your standard shipping method?

Do you offer free shipping?

Where do you ship?

Returns

I gave it a shot, but it just doesn't work for me. What do I do now?

What happens to returned products?

More background

SIDS (Sudden Infant Death Syndrome)

What is the Back to Sleep campaign?

Does Lifenest comply with the AAP recommendations?

Flat Head (Positional Plagiocephaly)

Why weren't my parents concerned about Flat Head for me?

How is Flat Head diagnosed?

Is there any tool I can use to see if my baby's head is okay?

How common is Flat Head?

How is Flat Head treated?

More on Lifenest

Using the Lifenest

How do I clean the mattress?

How do I clean the sheets or the bumpers?

Didn’t find what you were looking for? Contact us. Contact